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How regulatory focus impacts the process-by-outcome interaction for perceived fairness and emotions
Authors:Russell Cropanzano  Layne Paddock  Deborah E. Rupp  Jessica Bagger  Amanda Baldwin
Affiliation:1. Department of Management and Organizations, Eller College of Management, University of Arizona, Tucson, AZ 85721-0108, USA;2. Department of Management, College of Management, University of Florida, Gainesville, FL 32611, USA;3. Department of Psychology, Institute of Labor and Industrial Relations, University of Illinois at Urbana-Champaign, Champaign, IL 61820, USA;4. College of Business Administration, California State University Sacramento, Sacramento CA 95819-6088, USA
Abstract:Judgments of fairness take into account at least two pieces of information—the outcome received and the process by which the outcome was assigned. Generally speaking, low levels of fairness are apt to be reported when the outcome is unfavorable and the allocation process is deemed inappropriate. In this study, we investigate how regulatory focus theory can further our understanding of the process by outcome interaction. Specifically, when individuals are working to add to their earnings (a promotion focus) the typical effect is observed. However, when individuals are focused on maintaining something that is their own (a prevention focus) the most negative emotion occurs when individuals are allocated an unfavorable outcome through a process that contains procedural safeguards.
Keywords:Organizational justice   Regulatory focus theory   Procedural justice
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