Differences in responses to Web and paper surveys among school professionals |
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Authors: | Georgette Yetter and Kristen Capaccioli |
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Institution: | (1) Research Triangle Institute, Washington, DC, USA;(2) Center of Excellence in Cancer Communication Research, Annenberg School for Communication, University of Pennsylvania, Philadelphia, PA, USA |
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Abstract: | This experiment investigated the effects of survey administration mode (Web vs. paper and pencil) and survey length (short
or long) on the responses of a large sample of primary and secondary school professionals in the U.S. The 812 participants
in this study were part of an initial random sample of 1,000 individuals representing 5.81% of the membership of a national
professional organization. The participants were randomly assigned to each of the four treatment conditions. Results indicated
(1) substantially lower response rates for Web surveys than for same-length paper surveys; (2) a higher response rate for
short surveys than for long surveys with paper, but not Web, questionnaires; and (3) a younger age for Web respondents, as
compared with their paper counterparts. In light of prior research, we suggest that paper-and-pencil methods be used for surveying
professionals in primary and secondary school settings. |
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Keywords: | |
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