The Emotional City: Refugee Settlement and Neoliberal Urbanism in Calgary

Based on a case study in Calgary, we frame refugee (re)settlement through literature in emotional geography and argue that the logistics of settlements are emotional as well as pragmatic. Social agencies play a crucial role in the settlement of refugees, especially the government-sponsored class. Personal connections with a settlement worker make the negotiation of the city emotional from the outset. In addition, accessible public spaces and institutions help create positive emotional attachments. Other aspects, such as limited mobility and dispersed settlement, construct obstacles and intensify a sense of isolation. Neoliberal urban policy has made the settlement process in Canada more difficult.