Getting off on the right foot: The role of openness to experience in fostering initial trust between culturally dissimilar partners |
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Institution: | 1. Department of Psychological Sciences, Purdue University, West Lafayette, IN, United States;2. Department of Psychology, University of Houston, Houston, TX, United States;3. Department of Psychology, Georgia Institute of Technology, Atlanta, GA, United States;1. University of California, Irvine, United States;2. University of Arizona, United States;1. Department of Psychiatry, Center for Behavior Genetics of Aging, University of California, San Diego, La Jolla, CA, USA;2. Veterans Affairs San Diego Healthcare System, La Jolla, CA, USA;3. Department of Psychology, University of Miami, Miami, FL, USA;4. Institute for Behavior Genetics, University of Colorado Boulder, Boulder, CO, USA;5. Department of Psychology and Neuroscience, University of Colorado Boulder, Boulder, CO, USA;1. Faculty of Social Sciences, Radboud University Nijmegen, P.O. Box 9104, 6500 HE Nijmegen, The Netherlands;2. Department of Sociology, Faculty of Social Sciences, P.O. Box 9104, 6500 HE Nijmegen, The Netherlands;3. Faculty of Philosophy, Theology and Religious Studies, Radboud University Nijmegen, P.O. Box 9103, 6500 HD Nijmegen, The Netherlands;1. Center for Child and Family Success, Arizona State University, United States;2. Department of Psychology, University of Arkansas at Little Rock, United States |
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Abstract: | Cross-cultural partnerships can provide a competitive edge for organizations, but also hinder trust between individuals, and thus the flow of diverse knowledge that facilitates positive organizational outcomes. We investigate whether openness to experience (openness, in short) protects against lower trust in cross-cultural partnerships by weakening the effect of cultural diversity on trust formation processes (defined by perceived similarity and trustworthiness, serially). We randomly assigned White, American participants to partners from either the same or different (i.e., Chinese) cultural background. After introductions, participants rated their partner’s similarity and trustworthiness, and played a game assessing behavioral trust. Openness was measured 3–7 days prior. People high (versus low) on openness were more trusting towards culturally dissimilar partners because they perceived them as more similar, and thus more trustworthy. |
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Keywords: | Openness to experience Cross-cultural trust Cultural dissimilarity Initial trust Diversity Perceived similarity Perceived trustworthiness Social cognition Trust formation |
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