A Model of Professional Development for Practicing Genetic Counselors: Adaptation of Communication Skills Training in Oncology |
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Authors: | Kate L Dunlop Kristine Barlow-Stewart Phyllis Butow Paul Heinrich |
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Institution: | (1) Centre for Genetics Education NSW Health, Royal North Shore Hospital, St Leonards, Sydney, NSW, 2065, Australia;(2) Sydney Medical School, University of Sydney, Sydney, NSW, Australia;(3) School of Psychology, University of Sydney, Sydney, NSW, Australia;(4) Pam McLean Cancer Communications Centre, University of Sydney, Sydney, NSW, Australia |
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Abstract: | Ongoing professional development for practicing genetic counselors is critical in maintaining best practice. Communication
skills training (CST) workshops for doctors in oncology, utilizing trained actors in role plays, have been implemented for
many years to improve patient-centred communication. This model was adapted to provide professional development in counseling
skills for practicing genetic counselors, already highly trained in counseling skills. Detailed evidence based scenarios were
developed. Evaluation of participants’ experience and perceived outcomes on practice included surveys immediately post workshops
(2002, 2004, 2005, 2008 (×2); n = 88/97), 2–5 years later (2007; n = 21/38) and a focus group (2007; n = 7). All rated workshops as effective training. Aspects highly valued included facilitator feedback, actors rather than
role-playing with peers and being able to stop and try doing things differently. Perceived outcomes included the opportunity
to reflect on practice; bring focus to communication; motivation and confidence. The high level of satisfaction is a strong
endorsement for ongoing communication skills training in this format as part of professional development. |
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