Trust and Goodwill as Attractors: Reflecting on a Complexity-Informed Inquiry

This article discusses a complexity-informed review and evaluation project. Complexity-informed methods and techniques are used to fashion understanding of the relationships and processes implicated between the service agencies constituting the Youth Accommodation Interagency—Nepean (YAIN) and their Resource Worker, the influence of these relationships and processes on the achievement of desired and required goals, and the potential for replication of these relationships and processes elsewhere. The article concludes with critical reflection regarding what was learnt from utilizing complexity in this qualitative inquiry.