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Refining the tightness and looseness framework with a consumer lens |
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| Authors: | Lily Lin Darren W. Dahl Jennifer J. Argo |
| Affiliation: | 1. Simon Fraser University, 8888 University Drive, Burnaby, BC V5A 1S6, Canada;2. University of British Columbia, 2053 Main Mall, Vancouver, BC V6T 1Z2, Canada;3. University of Alberta, Edmonton, AB T6G 2R6, Canada |
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