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Brand character as a function of brand loyalty
Authors:Paula M Tidwell  Dianne D Horgan and Charles T Kenny
Institution:(1) School of Business, Charles Sturt University-Mitchell, Panorama Ave., 2795 Bathurst, NSW, Australia;(2) Memphis State University, USA;(3) Kenny & Associates, Inc., USA
Abstract:This study investigated the relationship between self-image, brand image, and brand loyalty by asking whether people use products to enhance self-image. Subjects described themselves on an adjective checklist, then listed product brands to which they consider themselves loyal or not loyal. One month later, using the same adjective checklist, subjects described the type of person who would buy a particular brand to which they are loyal and a brand to which they are not loyal for both gender and non-gender related products. Significant differences between the two groups and a high correlation between self and product user ratings, were found.
Keywords:
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