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Collective efficacy: A resource in stressful occupational contexts
Affiliation:1. Industrial Electronics Department, School of Engineering, University of Minho, 4800-058 Guimarães, Portugal;2. Production Systems Department, School of Engineering, University of Minho, 4710-057 Braga, Portugal;1. Laboratoire de psychologie des processus et conduites complexes, EA4431, université de Paris Ouest - Nanterre - La Défense, bureau C103a, 200, avenue de la République, 92001 Nanterre cedex, France;2. Laboratoire CLLE-LTC, UMR 5263, CNRS, université de Toulouse 2, EPHE, Maison de la recherche, 5, allées A.-Machado, 31058 Toulouse cedex, France
Abstract:Introduction and objectiveWe examined the effect of collective efficacy on the strategies adopted to cope with stress in occupational contexts (problem-focused coping), comparing it with that of self-efficacy and self-determination.Method and resultsWe studied two groups working in two different sectors of the foodservice industry, both characterized by high perceived stress but differing in their perceived interdependence (fastfood industry versus traditional restaurants). We showed that (1) collective efficacy is a more effective resource for dealing with stress than self-efficacy; (2) the relationship between self-efficacy and adaptive strategies is mediated by self-determination, but no such mediation is observed between collective efficacy and adaptive strategies, (3) these results are only observed in the presence of high levels of perceived interdependence (e.g., fastfood industry).ConclusionThe managerial implications for mobilizing collective resources to overcome occupational stress are discussed.
Keywords:Collective efficacy  Self-efficacy  Problem-focused coping  Self-determination  Interdependence  Sentiment d’efficacité collective  Sentiment d’efficacité personnelle  Sentiment d’autodétermination  Interdépendance
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