A Preliminary Investigation of the Sources of Information Used by Raters When Appraising Performance

Raters (N = 135) from six organizations completed a survey regarding the sources of information used when appraising an employee's performance. Results indicated that multiple sources of information are used, and that raters are active seekers, as well as passive recipients of performance information. The perceived usefulness of volunteered versus requested second-hand performance information was found to differ across the various information sources. Also, the number of sources of performance information used by a rater was found to be related to rater characteristics (e.g., job level, number of subordinates). Implications for performance appraisal research and practice are discussed.