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对构筑和谐处理医疗纠纷事件模式的初步探索
引用本文:翁剑平 高磊明 赵纯武 舒永珍. 对构筑和谐处理医疗纠纷事件模式的初步探索[J]. 医学与哲学(人文社会医学版), 2007, 28(9): 42-43
作者姓名:翁剑平 高磊明 赵纯武 舒永珍
作者单位:温州医学院附属一院 浙江温州325000
摘    要:当今社会医患矛盾日益突出,尤其在发生医疗纠纷时,存在着患方冲击医院的现象,医院迫切需要和谐处理医疗纠纷事件的参考模式,与政府倡导的和谐社会理念接轨。对和谐处理医疗纠纷模式方面作一初步的探索,包括人性化的处理流程,院方相关处理、接待人员应具备的素质、心态及处理时的注意事项等,与同仁共同探讨。

关 键 词:医疗纠纷  和谐  模式  探索  效果评价
文章编号:1002-0772(2007)09-0042-02
修稿时间:2007-04-25

Exploration in Harmonious Medical Dispute Mode
WENG Jian-ping , GAO Lei-ming , ZHAO Chun-wu ,et al.. Exploration in Harmonious Medical Dispute Mode[J]. Medicine & Philosophy:Humanistic & Social Medicine Edition, 2007, 28(9): 42-43
Authors:WENG Jian-ping    GAO Lei-ming    ZHAO Chun-wu   et al.
Affiliation:The First Affiliated Hospital of Wenzhou Medical College, Wenzhou 325000, China
Abstract:The contradiction between doctors and patients is increasingly conspicuous in modern society. There may be conflicts between doctors and patients when medical dispute happens. Therefore, it is pressing need for the harmonious medical dispute mode that integrates with the harmonious society idea promoted by the government. The paper explores the harmonious medical dispute mode, which contains human-based process, the reception of personnel's quality and mood, etc.
Keywords:medical dispute  harmony  mode  explore  result evaluation
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