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Memory issues pertaining to social marketing messages about behavior enactment versus non-enactment
Authors:Dan Freeman  Stewart Shapiro  Merrie Brucks
Affiliation:1. Department of Business Administration, Lerner College of Business & Economics, 236 Alfred Lerner Hall, University of Delaware, Newark, DE 19716, USA;2. Department of Marketing, Eller College of Management, McClelland Hall 320, University of Arizona, Tucson, AZ 85721, USA
Abstract:This article examines efficiency issues pertaining to social marketing messages about behavior enactment (e.g., smoker) vs. non-enactment (e.g., nonsmoker). Building on a wealth of psycholinguistics research, we posit that underlying differences in the processing and storage of word concepts with affixal negations affect learning and memory for these concepts (i.e., associations with non-enactment concepts will be harder to learn and remember than associations with enactment concepts). Two experiments support our predictions, suggesting that messages about enactment will demonstrate superior efficiency. Implications of study findings are discussed in terms of possibilities for improving the efficiency of social marketing messages about non-enactment.
Keywords:Social marketing  Memory  Communication effects  Affixal negation
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