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A Different Look at Assessment Centers: Views of Assessment Center Users
Authors:Filip Lievens  Hans Goemaere
Abstract:This study aims to shed light on possible problems of assessment center users and designers when developing and implementing assessment centers. Semi-structured interviews with a representative sample of assessment center users in Flanders revealed that, besides a large variability in assessment center practice, practitioners experience problems with dimension selection and definition, exercise design, line/staff managers as assessors, distinguishing between observation and evaluation, and with the content of assessor training programs. Solutions for these problems are suggested.
Keywords:interim managers  contract workers  personality  expert prediction
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