组织中信息寻求的动机及其影响因素

组织中反馈的缺乏和新员工面临的不确定性使得主动的信息寻求成为员工获取相关信息的重要机制。人们的信息寻求行为可能受到获取有用信息的工具性动机、自我保护动机和印象管理动机的驱动, 这三种动机分别受到一系列个体特征和情景因素的影响。探索多种动机的平衡、虚拟情境下信息寻求的动机、管理者反馈寻求的动机, 以及信息寻求动机与信息有效性之间的关系等应是未来的研究方向。

Motives of Information-seeking and the Determinant Factors in Organizations

Proactive information-seeking has become an important mechanism for employees to obtain useful information for lack of feedback and uncertainty newcomers facing in organizations.Employees’ information-seeking behavior is driven by instrumental motive to obtain useful information,ego-based motive,and impression-based motive.The three motives are affected by a number of individual characteristics and contextual factors.It is recommended that future research should draw on following topics:(1) Balance of multiple motives;(2) Motives of information-seeking in virtual context;(3) Motives of managers’ feedback-seeking;(4) Relationship between motives of information-seeking and information efficacy.