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Dynamic self- and other-focused emotional intelligence: A theoretical framework and research agenda
Institution:1. Human Performance Management, Eindhoven University of Technology, the Netherlands;2. Center of Excellence for Positive Organizational Psychology, Erasmus University Rotterdam, the Netherlands;3. Optentia and Faculty of Economic and Management Sciences, North-West University, South Africa
Abstract:This paper introduces a theoretical framework for research on the dynamics of self- and other-focused emotional intelligence (EI). The EI-framework focuses specifically on the interplay between different EI dimensions when individuals are processing their own emotions and the emotions of others. The framework captures different phases of processing self- and other-emotions. The first phase consists of situational cues (e.g., an argument) that elicit interdependent emotions in the self and others. The next phase specifies differential and interacting effects of EI dimensions when processing these emotions, and the third phase describes what proximal and distal consequences this processing may have. In addition, the framework includes candidate dispositional and contextual factors (e.g., emotion type, motivation) that may qualify the process.
Keywords:Emotional intelligence  Emotion processing  Emotions  Situational cues  Social interaction
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