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Comparison based satisfaction: contrast and empathy
Authors:Eduard Brandstä  tter
Abstract:The paper (1) presents a new contrast–empathy model to capture affective reactions following a social comparison, and (2) supports the applicability of the value function to social comparisons. Relationship quality and relevance of the comparison dimension are assumed to influence the interplay between contrast and empathy effects. The application of the value function to the contrast–empathy model leads to the predictions that (a) dissatisfaction looms larger than satisfaction and that (b) pity looms larger than empathetic joy. Three studies test the validity of the contrast empathy model. In all studies participants rated their satisfaction with income comparisons. Study 1 demonstrates the applicability of the value function to social comparisons. Study 2 extends the self‐evaluation model and supports the validity of the contrast–empathy model. Study 3 replicates parts of Study 2 in a between‐subjects design. Copyright © 2000 John Wiley & Sons, Ltd.
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