INTUITIVE-THEORETICAL SCALES OF CONTENT AND CONTEXT SATISFACTION

Evidence has suggested the usefulness of viewing job satisfaction as composed of content and context aspects. Armstrong attempted to develop intuitive-theoretical scales measuring content and context satisfaction but the scales lacked discriminant validity. The present study attempted the development of content and context scales based on Schletzer's overall job satisfaction instrument. After the criteria of internal consistency and discriminant validity were applied in refining scales, it was found that the inter-correlation between content and context scales after correction for attenuation was 0.06 and 0.05 for two separate samples of professional workers. It was concluded that the data provided some support for the content-context dichotomy. Application of the new scales and the general method for developing scales in industrial and organizational psychology are considered.