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The effects of control on perceived fairness of procedures and outcomes
Authors:Linda Musante  Marcia A Gilbert  John Thibaut
Affiliation:University of North Carolina at Chapel Hill USA
Abstract:On the basis of Thibaut and Walker's theory of procedural justice, it was predicted that subjects who experienced control through choosing a trial decision rule would be more satisfied with the outcome of a dispute and the conflict resolution procedure than would yoked subjects who were not given control. Two additional conditions were added to the design in order to investigate the extent to which control had an influence on trial evaluations independent of being allowed to discuss the rules and obtaining a preferred rule in the absence of actual choice. Regardless of role in the dispute (accuser, accused, or no knowledge) and the nature of the rule adopted, those subjects who exercised control through rule choice evaluated all aspects of the trial experience more positively than subjects who did not exercise control through rule choice. The results also revealed that discussion of the rules and obtaining the preferred rule without choice contributed positively to evaluations of the trial procedure and verdict.
Keywords:Requests for reprints should be sent to John Thibaut   Department of Psychology   University of North Carolina   Chapel Hill   NC 27514.
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