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Clients' ratings of counselor multicultural competency
Authors:Fuertes Jairo N  Brobst Karen
Affiliation:Graduate School of Education, Room 1008, Fordham University, 113 West 60th Street, New York, New York 10023-7478, USA. Fuertes@fordham.edu
Abstract:Differences in perceptions between Euro American and ethnic minority respondents were examined to compare the role of counselor multicultural competency in multicultural versus traditional counseling. Results showed a strong positive correlation between clients' ratings of counselors' multicultural competencies and clients' ratings of counselors' general competency and empathy. However, when comparisons were made between Euro American and ethnic minority clients' on satisfaction, counselor multicultural competency explained a large and significant amount of variance for the ethnic minority sample only, above and beyond counselor general competency and empathy. Results are discussed in the context of relevant literature and suggestions for future research.
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