关系型人力资源管理实践对受益人利他行为的影响：基于道德补偿的视角

关系型人力资源管理实践在众多组织和机构中十分普遍,其对社会、组织及个人的负面影响也备受学者们关注,但以往研究却忽视了关系型人力资源管理实践的另一面。本文从道德补偿视角探究关系型人力资源管理实践对关系受益人利他行为的积极影响,通过4个实验研究设计对研究假设进行了验证。结果发现,关系型人力资源管理实践会促使关系受益人出于弥补而做出利他行为,关系受益人的道德自我形象和内疚情绪中介了关系型人力资源管理实践与利他行为之间的关系(研究1和2),且关系受益人与非受益同事的关系亲密度正向调节上述链式中介效应(研究3)。相比于低水平的关系亲密度,高水平关系亲密度下关系型人力资源管理实践通过道德自我形象和内疚影响利他行为的间接效应更强。本文有助于拓展关系实践的研究视角,且为企业管理者平衡关系型HRM实践的消极影响提供建议。

The impact of guanxi human resource management practices on beneficiaries’ altruistic behavior: The perspective of compensatory ethics

Guanxi HRM practices depict how performance and contributions give their way to interpersonal relationships for personnel decisions. That is, an employee’s relationships with the supervisor can largely factor in job tasks, performance appraisal, promotion, compensation, and training opportunities. Prevalent and conspicuous, guanxi HRM practices compromise organizational justice and undermine the legitimacy of personnel decisions. The upshot would include a group of demotivated employees, discredited employer branding, and intensified organizational politics. The extant literature has paid much attention to the detriments to individuals, organizations, and society. Yet, reactions from the beneficiaries have been largely overlook. Would they take it for granted? Or would they otherwise seek to “call it even”? We can hardly reach to a firm conclusion on what guanxi HRM practices implicate until those with vested interests are involved in the analysis.