The impact of pre-employment integrity testing on employee turnover and inventory shrinkage losses |
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Authors: | Thomas S. Brown Dr. John W. Jones William Terris Brian D. Steffy |
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Affiliation: | (1) DePaul University, USA;(2) The St. Paul Insurance Companies, 385 Washington Street, 55102 St. Paul, MN;(3) London House, Inc., USA;(4) University of Minnesota, USA |
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Abstract: | A major home improvement chain located primarily in the western United States initiated the use of thePersonnel Selection Inventory, a written integrity test, as part of its pre-employment hiring process. For two years only, those job applicants who passed this test and other pre-employment criteria were hired by the chain. Following the introduction of the inventory, there was: (1) a 50% reduction in the number of employee terminations for theft, illegal drug use, and violence over a five year period and (2) a savings in shrinkage losses that amounted to over two million dollars over a two year period. |
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