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RELATIONAL DISTANCE IN MANAGING CONFLICT
Authors:WILLIAM A. DONOHUE  DEBORAH WEIDER-HATFIELD  MARK HAMILTON  MARY E. DIEZ
Abstract:This study assessed the extent to which providing a problem-solving structure to conflicting dyads might impact members' use of language to mark their relational distance. It was hypothesized that conflicting subjects instructed to use a set of decision rules to resolve the conflict would use less immediate and more formal relational code choices than conflicting subjects free to resolve the conflict in any manner they chose. This hypothesis was confirmed for the immediacy, but not the formality variable. The discussion section suggested that because decision rules may encourage conflicting dyads to use less “liking” language to resolve their dispute, such rules may serve to discourage participants from creating more integrative solutions to conflicts.
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