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The effects of team strategic orientation on team process and information search
Authors:Anita Williams Woolley  Julia B. Bear  Jin Wook Chang  Arwen Hunter DeCostanza
Affiliation:1. Tepper School of Business, Carnegie Mellon University, United States;2. Technion-Israel Institute of Technology, Israel;3. U.S. Army Research Institute for the Behavioral and Social Sciences, United States
Abstract:We tested the effects of team strategic orientation on team member perceptions, work strategy and information search. In Experiment 1, 80 teams worked on a hidden profile decision-making task. A defensive team strategic orientation increased members’ perceptions of the problem’s scope, leading to a more process-focused work strategy and broader information search compared to an offensive team strategic orientation. When teams needed critical information from the environment, defensive teams outperformed offensive teams; offensive teams performed better when critical information resided within the team. In Experiment 2, these findings were replicated with 92 teams performing a different decision task. When making a second decision, half of the teams were led to change their strategic orientation; teams shifting from offense to defense altered their information search behavior more readily than did teams shifting in the opposite direction, suggesting an asymmetric adaptation effect.
Keywords:Team strategic orientation   Offense   Defense   Information search   Process focus   Group decision-making   Group adaptation
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