Innovative knowledge Utilization through information transfer: A new relationship between libraries and user organizations

In our rapidly changing environment, both profit and non-profit organizations confront an increasing demand for technological, economic, and social innovation. In response to this demand, organizations are taking on the role of “change agents” by transforming existing practices into innovative action. Libraries, as centers that accumulate and disperse knowledge, can support these organizations in their “change agent” roles. This paper delineates the way public libraries can help organizations meet the increasing need for external information associated with innovation. Policy issues concerned with efficient information transfer to user organizationss are specified, and two concrete examples of information transfer systems are described. In order to best utilize existing knowledge,personal-professional assistance in selecting potentially innovative,impersonal written materials is recommended. Dr. Celeste P. M. Wilderom is an assistant professor at the School of Economics of the Free University of Amsterdam, The Netherlands and a research associate in organization behavior at the School of Management, S.U.N.Y., Buffalo. NY 14260. Her Ph.D. is in organizational psychology from S.U.N.Y., Buffalo, Where she taught in the Schools of Management and Social Work. Dr. Wilderom's research interests are behaviors in service and nonprofit organizations, problems of cross-cultural managemet and educational issues in the social sciences.