Confidence in the courts: a comparison of users and non-users

Much work has been done on the correlates of confidence in the United States Supreme Court. However, very little research has been undertaken to discern the correlates of confidence in state and local courts. Using survey data from Louisiana, we examine confidence in state and local courts. We focus on the role of experience, arguing that the opportunity for wide participation in these courts makes the confidence calculation different from that of a remote institution like the US Supreme Court. We find that, indeed, experience matters and further, that type of experience matters. Those with more stake in the outcome of the court case and less control over it (e.g., defendants) are least confident in state and local courts, while those with little stake and substantial control (e.g., jurors) are most confident in them. Procedural justice concerns also loom large in the confidence calculation for these lower courts. Timeliness, courtesy, and equal treatment all affect public confidence.