Organizational control and treatment program design as dimensions of institutionalization in settings for juvenile offenders

The relationship between organizational control and normalization in treatment program design was examined in 30 community-based settings for juvenile offenders. Although these two dimensions were hypothesized to be converging indicators of the institutionality of a setting, the findings indicated that they are only marginally related. More hierarchical models of decision making were not associated with more depersonalized, isolating programming, and involvement of residents and line staff in decision making did not covary with autonomy and personalization in programming. The results are discussed as evidence that institutionality is a multidimensional construct, and that future investigations must distinguish between organizational decision making and characteristics of treatment program design when assessing the institutional quality of residential service settings.