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Work-family climate, organizational commitment, and turnover: Multilevel contagion effects of leaders |
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| Authors: | John W O’Neill Michelle M Harrison David Almeida Anne C Crouter |
| Institution: | a School of Hospitality Management, The Pennsylvania State University, 233 Mateer Building, University Park, PA 16802, USA b Kemmy Business School, University of Limerick, Ireland c Department of Psychology, The Pennsylvania State University, USA d Department of Human Development and Family Studies, The Pennsylvania State University, USA e College of Health and Human Development, The Pennsylvania State University, USA |
| Abstract: | This paper presents empirical research analyzing the relationship between work-family climate (operationalized in terms of three work-family climate sub-scales), organizational leadership (i.e., senior manager) characteristics, organizational commitment and turnover intent among 526 employees from 37 different hotels across the US. Using multilevel modeling, we found significant associations between work-family climate, and both organizational commitment and turnover intent, both within and between hotels. Findings underscored the importance of managerial support for employee work-family balance, the relevance of senior managers’ own work-family circumstances in relation to employees’ work outcomes, and the existence of possible contagion effects of leaders in relation to work-family climate. |
| Keywords: | Work Family Leaders Multilevel modeling |
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