The application of cognitive dissonance theory to consultation

Despite the importance of the consultation role for the school psychologist, the current literature on consultation has little to offer the practitioner in terms of empirically-based consultation strategies. This paper views consultation as, at least in part, a persuasive process. Cognitive dissonance theory is an extensively researched social psychological theory that predicts when a particular persuasive attempt will be successful and which has implications for consultation.

This article summarizes those aspects of dissonance theory that are most relevant to consultation, reviews the corresponding experimental support, and suggests practical applications of dissonance research and theory to consultation. Because these applications are extrapolations from research outside of consultation, they are viewed as hypotheses.