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Returning a favor and retaliating harm: The effects of stated intentions and actual behavior
Authors:Arnold Kahn  Thomas E. Tice
Affiliation:Iowa State University USA
Abstract:Two studies were carried out to determine the joint effects of an-other's stated intentions toward helping a person, and the amount of help the other actually gives a person, on the reciprocation of help. In Study I (n = 120) another person stated she intended to either help, not help, or did not state her intent; this person actually helped the subject a great deal or very little. The data showed subjects reciprocated solely on amount of actual help received (p < .001); however, questionnaire data revealed that when the past helper stated her intentions, regardless of whether the intent was to help or not to help, subjects showed less involvement with the situation. It was hypothesized that knowledge of the past helper's intent threatened the subject's freedom of choice with regard to reciprocation, which led subjects to ignore the intent in order to restore their freedom. Study II (n = 60) was a replication of Study I with the exception that the helper's intent, while stated, was discovered by subjects in such a way that they believed the helper unaware of the subject's knowledge. Both the other person's intent (p < .10) and her actual helping behavior (p < .001) were related to reciprocation. The results were interpreted in terms of Brehm's reactance theory, although other potential explanations were also explored.
Keywords:Requests for reprints should be sent to Arnold Kahn   Psychology Department   Iowa State University   Ames   Iowa 50010.
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