Interactive effects of emotional dissonance and self-control demands on burnout,anxiety, and absenteeism |
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| Affiliation: | 1. Sydney School of Medicine (CW), University of Notre Dame Australia, Sydney, Australia;2. Centre for Emotional Health, Department of Psychology (CJ), Macquarie University, Sydney, Australia;3. Centre for Cognition, Ageing and Wellbeing (CJ), Macquarie University, Sydney, Australia;4. School of Psychiatry (BD), University of New South Wales, Sydney, Australia;5. Department of Psychology (JKE), Macquarie University, Sydney, Australia;1. University of Bath, School of Management, Claverton Down, Bath BA2 7AY, United Kingdom;2. Open University of the Netherlands, Valkenburgerweg 177, 6419 AT Heerlen, The Netherlands;3. IESE Business School, Universidad de Navarra, Camino Cerro del Águila, 3, 28023 Madrid, Spain;4. Ecole hôtelière de Lausanne, HES-SO // University of Applied Sciences Western Switzerland, Route de Cojonnex 18, 1000 Lausanne, Switzerland;1. Department of Human and Social Sciences, University of Bergamo, Bergamo, Italy;2. Department of Life, Health and Environmental Sciences, University of L''Aquila, L''Aquila, Italy;3. Department of Human Science and Society, Kore University of Enna, Enna, Italy;4. Cognitive and Motor Rehabilitation and Neuroimaging Unit, IRCCS Fondazione Santa Lucia, Rome, Italy |
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| Abstract: | Two specific sources of stress at work have recently received increasing attention in organizational stress research: emotional dissonance (ED) and self-control demands (SCDs). Both theoretical arguments and experimental findings in basic research strongly suggest that ED and different SCDs draw on a common limited regulatory resource. Consequently, both kinds of stressors should exert interactive effects on indicators of job strain and well-being. Drawing on two German samples (total N = 586), we tested this prediction by examining the interaction effects of ED and different dimensions of SCDs on burnout, anxiety, and absence behavior. Latent moderated structural equation modeling provided support for the hypothesized interactive effects of ED and dimensions of SCDs in predicting burnout, anxiety, and absence behavior. More specifically, with each pair of stressors the effects of one stressor were found to be amplified by the other. Finally, we discuss theoretical and practical implications of our results. |
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