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Stress intervention programs for reducing medical costs and accident claims in a hospital
Authors:Lisa Kunz
Affiliation:(1) The St. Paul Insurance Companies, Saint Paul, Minnesota
Abstract:Job stress is an important area for study among Industrial/ Organizational Psychologists. Previous studies have noted the relationship of stress to psychological, physiological and behavioral functions among employees. Little research has been done to intervene and reduce the effects of stress on workers, and to document the impact of reduced stress on corporate level outcomes. The present case evaluates a comprehensive hospital stress intervention program designed to reduce losses that have been associated with stress, such as accidents and associated medical costs. An organizational stress survey, theHuman Factors Inventory (HFI), was administered and the results compiled, followed by the implementation of organization-wide stress intervention programs. The purpose here is to assess changes from pre-intervention to post-intervention in insurance losses due to accidents.
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