The Role of Laughter When Discussing Workplace Barriers: Women in Information Technology Jobs

Focus group discussions with 39 women in Information Technology positions in a large company were used to identify the barriers they faced, when group laughter occurred, and which theoretical perspective best explained the group laughter. The barriers mentioned included family responsibilities, politics, stress, discrimination, and the problematic attitudes of upper management, supervisors, and coworkers. Laughter occurred when respondents discussed external clients, internal politics, discrimination, respect, promotions, family responsibilities, gender differences, and when derogatory comments were made or reported. Superiority and incongruity theories were supported.