Towards a theory of question asking

Summary An outline of a theory of question asking is presented. Explicit information questions are conceived as possible means used by a questioner to reach actual goals. The information sought by the question is fundamentally related, and even dependent upon, knowledge already available to the person. Contradictory knowledge and knowledge about which the person is not sufficiently confident are seen as special cases of missing knowledge. Experimental evidence in support of these and related postulates is presented. Intrinsic to the theory is the conception of the psychological aspects involved in the asking of a question: the perceived need to ask in relation to the concurrent goals of the person, the alternative means of inferring rather than asking, knowing whom to ask, and tolerance for not (yet) asking.An elaborated version of a paper presented to XXIIND INTERNATIONAL CONGRESS OF PSYCHOLOGY, Leipzig, July 6–11, 1980