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A systematic review of interventions to address workplace bias: What we know,what we don't,and lessons learned
Institution:1. Department of Surgery, Mayo Clinic, Rochester, MN;2. Division of Colon and Rectal Surgery, Mayo Clinic, Rochester, MN;3. Department of Surgery, Mayo Clinic, Phoenix, AZ;4. Division of Hepatopancreatic and Biliary Surgery, Mayo Clinic, Rochester, MN;5. Department of Surgery, University of Wisconsin, Madison, WI
Abstract:Despite the extensive literature about the pervasiveness and impact of microaggressions in the workplace, little is known about what specific workplace interventions have been adopted to mitigate them and, for those adopted, whether the efforts are effective. Given the nature of this special journal issue, we originally sought to answer this call by focusing solely on workplace interventions targeting microaggressions. However, it became clear that the relative paucity of such interventions (as documented in the literature) necessitated that we cast a broader net. We therefore present the results of a systematic review of studies that evaluate the effectiveness of workplace interventions focused on subtle bias and/or its behavioral manifestations. The review identified only six papers that met the inclusion criteria of: 1) reporting a real-world workplace intervention with a goal of reducing subtle bias and/or behavioral manifestations and 2) including a systematic evaluation of attitude, awareness, and/or behavioral change. Multiple themes across the identified studies are summarized. The discussion addresses the dearth of well-documented interventions and examines lessons learned from existing interventions to inform the development of future training focused on microaggressions in order to contribute to long-lasting change.
Keywords:Microaggressions  Workplace interventions  Subtle bias
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