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Trying Hard or Hardly Trying: An Analysis of Context Effects in Choice
Authors:Ravi Dhar  Stephen M Nowlis  Steven J Sherman
Institution:1. D''Amore-McKim School of Business, Northeastern University, 360 Huntington Ave, 202D Hayden Hall, Boston, MA 02115, USA;3. Arizona State University, W. P. Carey School of Business, Department of Marketing, P. O. Box 874106, Tempe, AZ 85287-4106, USA;4. University of Virginia, McIntire School of Commerce, Department of Marketing, P. O. Box 400173, Charlottesville, VA 22904, USA;1. Kellogg School of Management, Northwestern University, USA;2. Compass Lexecon, Chicago, USA;1. McCombs School of Business, The University of Texas at Austin, 2110 Speedway Stop B6700, Austin, TX 78712, USA;2. Schroeder Family School of Business Administration, University of Evansville, 1800 Lincoln Avenue, Evansville, IN 47722, USA
Abstract:Several studies have shown that consumer choice is often influenced by the context or the set of alternatives under consideration. Context effects have largely been explained in terms of constructive preferences that are consistent with 2 theoretical accounts—effort minimization and perceptual contrast—that emphasize different underlying motivations. We propose that the effect of time pressure on context effects can be used as a moderating variable to determine which of the 2 motives is supported. Specifically, if context effects bias preferences due to effort minimization, time pressure should increase the magnitude of such effects. In contrast, if context effects arise due to an excessive focus on the relational characteristics of the alternatives provided, time pressure should reduce the magnitude of such effects. We examine this proposition in relation to the compromise effect and a choice between an extreme and an all‐average option. We find that the compromise effect and the preference for an all‐average alternative are both reduced under time pressure. A study using Mouselab provides additional support for the underlying decision mechanisms. We discuss the theoretical implications of this research and explore its consequences for marketers.
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