Facilitating Acceptance of Organizational Change: The Importance of Self‐Determination1 |
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Authors: | Marylne Gagn Richard Koestner Miron Zuckerman |
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Institution: | Marylène Gagné,Richard Koestner,Miron Zuckerman |
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Abstract: | Self‐determination theory (Deci & Ryan, 1985, 1987, 1991) proposes that internalization can be facilitated by supporting a person's autonomy. Autonomy support can be achieved using 3 means: giving a rationale for doing a task, offering some choice about how to do the task, and acknowledging feelings about the task. We examined the effects of these 3 factors on acceptance of change in a work organization. Employees from a large Canadian telecommunications company that was in the midst of profound transformation completed scales on 2 separate occasions. Cross‐sectional and longitudinal results demonstrated that the 3 factors facilitated acceptance of organizational change, with substantial effect sizes. Implications for successful organizational transformation are discussed. |
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