Extending the expanded model of organizational identification to occupations |
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| Authors: | Blake E Ashforth Mahendra Joshi Vikas Anand Anne M O'Leary‐Kelly |
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| Institution: | 1. Department of Management, W. P. Carey School of Business, Arizona State University;2. Department of Management, Seidman College of Business, Grand Valley State University;3. Sam M. Walton College of Business, University of Arkansas |
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| Abstract: | We extend Kreiner and Ashforth's (2004) research on the expanded model of organizational identification to the occupational level of self. A survey of 251 customer service representatives from an Indian call center indicates that occupational identification, occupational disidentification, ambivalent occupational identification, and neutral occupational identification are empirically differentiable. Further, each form of identification in the expanded model was related to certain predictors from a set of ten situational and individual difference variables, and to certain outcomes from a set of five adjustment variables. The differing patterns of antecedents and outcomes for each form of occupational identification suggest that each form constitutes a relatively unique phenomenon. |
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