Deviance in organizational decision making: using unanimous decision rules to promote the positive effects and alleviate the negative effects of deviance

When deviance occurs during group decision making, it can lead to increased innovation and improved decision outcomes. Group members, however, often rate the group climate as lower for having experienced dissent. The current study used a hidden profile framework to investigate the effects of deviance and decision rule on task outcome and group climate. Results found that working under a unanimous decision rule increases the likelihood of shared information improving the overall decision outcome and also alleviates some of the negative consequences associated with deviance. Results have significant implications for both research on group deviance and the application of deviance techniques within organizational settings.