Influences of cognitive complexity on the dimensions underlying perceptions of the work environment

The literature on cognitive processes suggests that individuals differ in the dimensions they use to describe the work environment and thus the behavioral implications they attach to characteristics of that environment. Using the technique described by Bem and Allen (1974), navy enlisted personnel were separated into subgroups with high, medium, and low cognitive complexity scores. Responses about perceived characteristics of the work environment produced six components for the high complexity group versus four for the low group. Questions about supervisor behaviors, role characteristics, and work group interactions yielded similar dimensions for all groups, although differences were found for responses about macroorganizational characteristics. Significant but low relationships were found between complexity scores and global indices of job performance.This article is Report Number 79-2, supported by Naval Medical Research and Development Command, Department of the Navy, under Research Work Unit MF58.524.022-0011. The views presented are those of the authors. No endorsement by the Department of the Navy has been given or should be inferred.