| Abstract: | This study modeled the process underlying the experience of satisfaction by examining the interrelationships among the task situation, intention characteristics, and satisfaction. The central proposition of the model was that the effect of the situation on satisfaction is fully mediated by the nature and status of one's own intentions that result from that context. The proposed model, in which the task situation indirectly determines satisfaction only through intention characteristics, was compared to a model in which the situation both directly and indirectly determines satisfaction and to a model which contained no intention characteristics. The intention characteristics assessed in this study included their number, valence, value, commitment, probability, and perceived attainment. Two aspects of the task situation were examined: task enrichment and assigned performance goals. A total of 192 subjects were randomly assigned to 1 of 4 conditions according to goal (no goal vs. assigned goal) and task type (enriched vs. unenriched). Intentions and their characteristics were assessed before the task period, and satisfaction with the task was measured afterward. The results provided support for a model in which the task situation and intention characteristics have independent effects on satisfaction. |
