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Effects of Offered and Requested Help on Help Seeking and Reactions to Being Helped1
Authors:Lorraine Broll  Alan E.Gross  Irving Piliavin
Abstract:Subjects could receive assistance on a difficult logic problem either by requesting help or by accepting an offer of aid from a helper. Normativeness of help seeking and presence of an incentive for correct completion of the task were also varied. Results of the study indicated that more help was obtained in the offer condition and that subjects liked the helper more when help was offered than when it was requested. The normativeness and incentive variables did not produce the expected effects. Negative consequences of requesting help were interpreted in terms of attribution theory, and the implications of these findings for help-delivery systems were discussed.
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