The influence of silence upon clinet-perceived rapport

The effect of frequency of instances, length and overall amount of silence was investigated during nine trainee counsellors' interviews with a Standardized Client. Data on client-perceived rapport were collected each minute, allowing for comparison of overall interviews as well as during all stages of the inteviews. Results indicated that there were significanly more instances of silence and significantly greater overall amounts of silence in interviews rated as having higher levels of client-perceived rapport. In addition, there were clearly different pattersns of usage of silence during moderate versus very high rapport minutes during interviews. Suggestions are made for the integration of these findings into counsellor training courses where trainees often report anxiety regarding the occurence of silence. Issues for further research are discussed.