| Abstract: | This article examines several factors that are hypothesized to influence the perceptual congruence among organizational members. Perceptual congruence is defined as the extent to which members agree on their perceptions of the organization's social structure. This study proposes that employees congruence on the organization's social structure is influenced by similarities in formal structure, demographic attributes, and emergent structure. The hypotheses were tested using cognitive social structure data collected at a city's public works department. |
