U.K. consumers' perceived risk of buying products from emerging economies: A moderated mediation model |
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| Authors: | Weiyue Wang Hongwei He Sunil Sahadev Wei Song |
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| Institution: | 1. Birmingham Business School, University of Birmingham, Birmingham, UK;2. Manchester Business School, University of Manchester, Manchester, UK;3. Salford Business School, University of Salford, Manchester, Salford, UK;4. School of Economics, Finance, and Accounting, Coventry Business School, Coventry University, Coventry, UK |
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| Abstract: | Although considerable research has been conducted on consumer attitude towards foreign products, most of these studies focus on the attitude of products from Western developed countries. Our study intends to investigate the effects of consumers' national identification and culture sensitivity on their perceived risk of buying products from Eastern developing countries. Especially, this study advances the literature by identifying the mediation effect of consumer ethnocentrism and the moderating effect of consumer value consciousness. Taking China and India as focal emerging economies, the consumer survey (n = 308) in the United Kingdom produced the following results. First, U.K. consumers' national identification is positively related to their perceived risk of buying Eastern products through consumer ethnocentrism, whereas their cultural sensitivity has a negative relationship. Second, the effect of consumer ethnocentrism on the perceived risk of buying Eastern products is moderated by consumer value consciousness. Third, value consciousness also attenuates the indirect relationships between national identification or cultural sensitivity and perceived risk via consumer ethnocentrism. |
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