组织变革前非正式信息的作用机制

非正式信息是变革前信息沟通的重要组成部分, 对变革决策和执行有潜在的影响。围绕组织变革前非正式信息开展以下研究：(1)探究组织变革前非正式信息的内涵和结构; (2)基于心理因应和认知重构机制, 探索员工获取非正式信息之后, 其变革认知和情感的动态调整过程; (3)研究潜在的组织变革决策→非正式信息反馈→再决策过程, 即变革领导者通过获得员工变革认知和情感的反馈, 进行渐进决策优化的过程。研究结果能丰富变革沟通理论和指导我国变革实践。

The role of informal information prior to organizational change

Informal information is a crucial component of information communication prior to organizational change. It has potential influences on the decision-making and implementation of organizational change. This research first conceptualizes informal information prior to organizational change. Based on psychological coping mechanism and cognitive restructuring, this research then explores employees’ dynamic adjustment of their cognitive and affective readiness to change when they receive informal information before the implementation of organizational change. Finally, this research examines a process whereby possible decision-making of organizational change moves forward to feedback on informal information, which in turn moves to decision improvement. In the whole process, the initiator of organizational change incrementally optimize their decision-making by obtaining their employees’ cognitive and affective feedback on organizational change. The findings of this research will enrich the literature on organizational change communication and provide managerial implications for organizational change practices in China.