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程序公正与权威信任:公共政策可接受性机制
引用本文:吴玄娜.程序公正与权威信任:公共政策可接受性机制[J].心理科学进展,2016(8):1147-1158.
作者姓名:吴玄娜
作者单位:首都师范大学心理系;北京市学习与认知重点实验室,北京100037
基金项目:国家自然科学基金项目(71401113).
摘    要:中国正处于深刻的社会转型和社会变迁时期,社会风险加剧。其中一个重要的表征就是群体性事件频发。事件的背后,反映出民众对公共政策的不认可,如果公共政策的制定和执行不能充分考虑民众的接受性,极有可能构成新的社会风险,威胁社会稳定。因此,如何有效地提高民众对公共政策的接受性已经成为我国亟需解决的重大问题。项目欲建立程序公正、结果宜人性和权威信任(认知信任和情感信任)对公共政策可接受性、政府满意度的影响模型,从而有效提升政策可接受性。拟在不同的公共政策情境中通过Scenario、实验室模拟实验和问卷调查,探明程序公正和结果宜人性对政策可接受性、政府满意度的交互作用机制,以及权威信任对此交互作用机制的边界效应,并在此基础上进一步分析认知信任和情感信任对于政策可接受性、政府满意度及其因子关系的调节作用。研究成果可用于提高民众对政策的满意度,为政府制定政策提供科学依据。

关 键 词:程序公正  权威信任  认知信任  情感信任  公共政策可接受性

Procedural justice and trust in authority:A mechanism for acceptance of public policy
Abstract:China is in a period of social transformation and social change,and social risk is increasing.One important characterization is that group events frequently occur.It hints that people do not accept public policy.If formulation and implementation of public policy does not fully consider public acceptability,it is likely to constitute a new social risk,threatening social stability.Therefore,how to effectively improve public acceptance of public policy has become a major problem that should be solved in our country.The objectives of this study are to establish a model of acceptance of public policy and satisfaction with government with the impact of procedural justice,outcome favorability and trust in authority (cognitive trust and affective trust) and to effectively enhance the acceptance of the policy.Through scenario,experiment,and cross-sectional survey,this study tries to investigate the interaction between procedural justice and outcome favorability on acceptance of public policy and satisfaction with government,and the boundary effect of trust in authority on this mechanism,on the basis of which to further analyze the moderation of cognitive trust and affective trust on the relationship between acceptance of policy,satisfaction with government and their factors.The results can be used to improve public satisfaction with the policy,and to provide a scientific basis for government policy.
Keywords:procedural justice  trust in authority  cognitive trust  affective trust  acceptance of public policy
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