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A test of expectancy theory in a field setting using female clerical employees
Authors:Richard D Arvey  Stephen J Mussio
Affiliation:The University of Tennessee USA;Minneapolis Civil Service USA
Abstract:Female clerical workers were rated on seven dimensions of job performance using behaviorally based rating scales, these 266 subjects responded to questionnaire items concerned with their expectations dealing with (1) whether their job effort resulted in effective performance (Expectancy I), and (2) whether job performance leads to reward outcomes (Expectancy II). These Expectancies were found not to be highly related to the measures of job performance in contrast to expectancy theory predictions. Satisfaction with reward outcomes was found to be differentially related to individuals' expectations that performance results in the attainment of particular outcomes.
Keywords:Requests for reprints should be directed to Richard D. Arvey   College of Business Administration   The University of Tennessee   Knoxville   Tn 37916.
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