Exploring the role of emotions in injustice perceptions and retaliation |
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Authors: | Barclay Laurie J Skarlicki Daniel P Pugh S Douglas |
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Affiliation: | Sauder School of Business, University of British Columbia, Vancouver, BC, Canada. laurie.barclay@sauder.ubc.ca |
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Abstract: | Although organizational justice scholars often describe unfairness as an emotionally laden experience, the role of emotion is underresearched. In a study of individuals who experienced being laid off (N = 173), the authors found that outcome favorability interacts with both procedural and interactional justice to predict participants' emotions. The pattern of interaction differed for inward-focused (i.e., shame and guilt) and outward-focused (i.e., anger and hostility) negative emotions. Attributions of blame mediated the relationship between fairness perceptions and outward-focused negative emotion. Outward-focused emotion mediated the relationship between fairness perceptions and retaliation. |
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