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Clients' treatment expectations at a community mental health center
Authors:Philip Balch  Spencer McWilliams  Susan Lewis  John Ireland
Institution:(1) Tucson East Community Mental Health Center and University of Arizona, Tucson, Arizona, USA
Abstract:Clients' expectations about mental health care, particularly differences in these expectations as a function of social class, and the relationship of discrepancies between expectations and perceptions to treatment outcome, is examined in this study with 317 Caucasian clients. In contrast to the majority of studies, no differences in treatment expectations relating to clients' social class, sex, or marital status were found. Nor were discrepancies related to course or outcome of therapy. Discussion focuses around explanation and interpretation of these findings. Particularly relevant is the need to determine the extent to which nonusers in the community share the attitudes and expectations of clients.
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