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上下级工作冲突处理方式量表研究
引用本文:陈晶,陈丽娜,张建新. 上下级工作冲突处理方式量表研究[J]. 心理科学, 2006, 29(4): 926-928
作者姓名:陈晶  陈丽娜  张建新
作者单位:1. 中国科学院心理研究所,脑与认知科学国家重点实验室,北京,100101;中国科学院心理健康重点实验室,北京,100101;中国科学院研究生院,北京,100039
2. 中国科学院心理健康重点实验室,北京,100101;中国科学院研究生院,北京,100039
3. 中国科学院心理健康重点实验室,北京,100101
摘    要:本文目的是编制上下级工作冲突处理方式量表,探讨我国员工该行为方式的特点。根据开放式问卷调查结果和西方已有相关量表,构建量表题目,结合大五人格问卷简式版中宜人性分量表,有效测试了5家单位的254名员工。经探索性因素分析,获得退让、协调和对抗3个因素。检验结果表明该量表信度和效度达到心理测量学要求,体现了中国文化下上下级工作冲突处理方式的独特性。

关 键 词:上下级  工作冲突处理方式  因素分析

A Research on the Styles of Handling Superior-subordinate Conflicts: Its Questionnaire and Analysis
Chen Jing,Chen Lina,Zhang Jianxin. A Research on the Styles of Handling Superior-subordinate Conflicts: Its Questionnaire and Analysis[J]. Psychological Science, 2006, 29(4): 926-928
Authors:Chen Jing  Chen Lina  Zhang Jianxin
Affiliation:1. State Key Laboratory of Brain and Cognitive Science, Institute of Psychology, Chinese Academy of Sciences, Beijing, 100101 ;2. Key Laboratory of Mental Health, Institute of Psychology, Chinese Academy of Sciences, Beijing, 100101;3 .Graduate School, Chinese Academy of Sciences, Beijing, 100039
Abstract:This research was aimed at constructing a questionnaire on the styles of handling superior-subordinate conflicts.The items of the scale stemmed from open-ended interviews with superiors or subordinates and scales developed by Western scholars.The questionnaire,along with the Agreeableness Subscale of NEO-FFI,was used to assess 254 employees from five organizations.The exploratory factor analysis results showed that there were three styles of handling superior-subordinate conflicts,namely,conceding,collaborating and dominating.The internal consistent reliability and validity of the scale were also reported.It suggested that the model of handling Chinese superior-subordinate interpersonal conflicts of was different from those developed by Western scholars.
Keywords:superior-subordinate  styles of Handling conflict at work  factory analysis
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